How to Update an Anomaly’s Status

This guide covers updating the status of an anomaly for any asset class. How to update solar anomalies in bulk while in the inspection map can be found in the section Solar Bulk Status Updates.

The Statuses

Created: The status of a newly created anomaly.

Ready For Review: The status of all anomalies when an Inspection status is moved to Review.

Repair Needed

Repair In Progress

On Hold

Resolved

Not Found

No Action Required

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Where to change a status

1. Anomaly details panel

This can be accessed in the inspection map, anomalies table, and pivot table.

Open an anomaly.

Click the Anomaly Status field in the anomaly details to open the dropdown.

Select the new status and click save.

2. Quick edit from the Anomalies list

Open the anomalies page or an inspection anomaly list.

Navigate to the status column.

Click on the pencil icon next to the status to open the dropdown.

Select the new status and it will be instantly saved.

3. Bulk edit from the Anomalies list

Open the anomalies page or an inspection anomaly list.

Check the boxes next to the anomalies you want to update.

Click Actions and then Edit Anomalies.

Select the status in the modal that appears and click update.

You are asked to confirm the update before it is applied.

Seeing the history of status changes

Every anomaly keeps a record of its past status changes. Open the anomaly’s detail panel and click the History tab (next to Details) to see each past transition, who made it, and when.

Solar Bulk Status Updates

Update one anomaly’s status and apply the update to anomalies of the same type and status across an entire stack, combiner, or inverter.

Where to find it

Open a Solar inspection and select any anomaly on the map. When updating the Anomaly Status in the anomaly details panel, a second field is revealed: Apply Status Update To.

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How it works

1. Select an anomaly and change its status. Open the anomaly’s details panel and set the new Status. Example, from Repair Needed to Resolved.

2. Choose the scope of the update. The “Apply Status Update To” field appears with a shortlist of options: the module you selected, or the stack, combiner, and inverter (if available) it belongs to. Each option shows a live count of how many anomalies it would affect.

3. Check the highlighted group on the map. Pick a stack, combiner, or inverter and that group lights up on the map immediately, so you can see exactly which modules are included before committing to anything.

4. Save. The anomaly you were editing updates right away. If you choose a broader scope, a confirmation tells you how many additional anomalies were updated alongside it (e.g. “6 anomalies updated”).

What counts as a “match”

A bulk update only touches anomalies that share both the same anomaly type and the same current status as the one you just changed. Anything else in the scope you picked is left exactly as it was.

Anomaly

Result

Hot spot · Repair Needed

Updated to Resolved

Hot spot · Resolved

Already resolved — left alone

String outage · Repair Needed

Different type — left alone

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Good to know

It only shows up after you change the status. The Apply Status Update To field appears the moment you edit Status on an existing anomaly. Setting it back to the original value, or moving to a different anomaly, hides it again and clears any broader scope you’d picked.

Nothing is applied until you save. Choosing a stack, combiner, or inverter only stages the update. Leaving the panel or navigating away without saving discards it, exactly like any other unsaved change.

Works with any status change, for example: Repair Needed · Repair In Progress · On Hold · Resolved · No Action Required · Not Found · Ready for Review

If part of the update fails, you’ll still see a confirmation for however many anomalies updated successfully, plus a separate message telling you how many couldn’t be updated, so nothing fails silently.